Return Policy

Product may be returned within 30 days of sale date for a credit memo. Merchandise that is in new, resalable condition will receive a credit memo for the full value. Any merchandise that has been used and is missing packaging or documentation will be assessed a restocking fee to be no less than 15%. Fee will be assessed on the condition of the product and credit will ONLY be issued after product has been returned to us freight prepaid and inspected by us. Bulbs, Gels, CDs, DVDs, cartridges, styli, fluids, bulk cable, and other expendable supplies may not be returned. Special order products and/or closeouts may not be returned for credit or exchange. You must call, email, or visit our online support prior to returning the item to have an RA (Return Authorization) number issued to you. Be sure to write this RA# on both the outside of the box and on an enclosure inside the box. Then ship the return item (unless instructed otherwise) to:

NLFX Professional
1319 Naylor Dr SE
Bemidji, MN 56601